ISO-9001-Lead-Auditor Minimum Pass Score | ISO-9001-Lead-Auditor Well Prep
ISO-9001-Lead-Auditor Minimum Pass Score | ISO-9001-Lead-Auditor Well Prep
Blog Article
Tags: ISO-9001-Lead-Auditor Minimum Pass Score, ISO-9001-Lead-Auditor Well Prep, ISO-9001-Lead-Auditor Valid Vce Dumps, Exam ISO-9001-Lead-Auditor Vce Format, ISO-9001-Lead-Auditor Valid Test Guide
With a high quality, we can guarantee that our ISO-9001-Lead-Auditor practice quiz will be your best choice. There are three different versions of our ISO-9001-Lead-Auditor guide dumps: the PDF, the software and the online. The three versions of our ISO-9001-Lead-Auditor learning engine are all good with same questions and answers. Our products have many advantages, I am going to introduce you the main advantages of ourISO-9001-Lead-Auditor Study Materials, I believe it will be very beneficial for you and you will not regret to use our products.
PECB ISO-9001-Lead-Auditor Exam Syllabus Topics:
Topic | Details |
---|---|
Topic 1 |
|
Topic 2 |
|
Topic 3 |
|
Topic 4 |
|
Topic 5 |
|
>> ISO-9001-Lead-Auditor Minimum Pass Score <<
ISO-9001-Lead-Auditor Well Prep, ISO-9001-Lead-Auditor Valid Vce Dumps
The dynamic society prods us to make better. Our services on our ISO-9001-Lead-Auditor exam questions are also dependable in after-sales part with employees full of favor and genial attitude towards job. So our services around the ISO-9001-Lead-Auditor training materials are perfect considering the needs of exam candidates all-out. They bravely undertake the duties. Our staff knows our ISO-9001-Lead-Auditor study quiz play the role of panacea in the exam market which aim to bring desirable outcomes to you.
PECB QMS ISO 9001:2015 Lead Auditor Exam Sample Questions (Q152-Q157):
NEW QUESTION # 152
Whistlekleen is a national dry cleaning and laundry company with 50 shops. You are conducting a surveillance audit of the Head Office and are sampling customer complaints. You find that 80% of complaints originate from five shops in the same region. Most of these complaints relate to damage to customer laundry. The Quality Manager tells you that these are the oldest shops in the company. The cleaning equipment needs replacing but the company cannot afford it at the moment. You learn that the shop managers were told to dismiss most of the claims on the basis of the poor quality of the laundered materials.
On raising the matter with senior management, you are told that there are plans to replace the equipment in these shops over the next five years.
Answer:
Explanation:
Explanation:
The quality system failed to control the laundry services provided for customers in five shops.
The equipment used was not capable of consistently producing the required service.
NEW QUESTION # 153
A Health Trust has contracted with Servitup, a catering services organisation that has been certified to ISO
9001 for one year. It provides services to
10 small rural hospitals in remote locations involving the purchase and storage of dry goods and fresh produce, preparing meals, and loading heated trolleys for Ward Service by hospital staff. You, as auditor, are conducting the first surveillance audit at one site with the Deputy Catering Manager (DCM).
DCM: "I apologise for the absence of the Catering Manager. He has called in sick today and we are really short of staff." You: "I see. It really shouldn't affect the QMS so the audit can progress as normal." DCM: "The Catering Manager set up the system. I'm afraid I'm not as familiar with it as he is." You: "OK, let's start with the Quality Policy. What are the main issues for the QMS here?" DCM: "Give me a minute. I need to look at the Quality Policy on the noticeboard in his office." As the audit progresses, it is clear that the DCM has a very low knowledge of the QMS. He continually has to look up the answers to your questions or ask staff members about their processes. You decide to raise a nonconformity.
Select one of the following options that best describes the nonconformity.
- A. The Quality Policy only exists as a document in the Catering Manager's office.
- B. The Deputy Catering Manager is not competent to manage the QMS.
- C. As a member of the management team, the Deputy Catering Manager is not sufficiently aware of the QMS.
- D. The effectiveness of the QMS depends on the Catering Manager being present on site.
Answer: C
NEW QUESTION # 154
Whistlekleen is a national dry cleaning and laundry company with 50 shops. You are conducting a surveillance audit of the Head Office and are sampling customer complaints. You find that 80% of complaints originate from five shops in the same region. Most of these complaints relate to damage to customer laundry.
The Quality Manager tells you that these are the oldest shops in the company. The cleaning equipment needs replacing but the company cannot afford it at the moment. You learn that the shop managers were told to dismiss most of the claims on the basis of the poor quality of the laundered materials.
On raising the matter with senior management, you are told that there are plans to replace the equipment in these shops over the next five years.
When reviewing the customer complaint file, you find that the organisation is facing a legal dispute with a customer over damage to an expensive cashmere coat.
Select the best option for how this should be handled by the Quality Management System.
- A. Make an offer to replace the coat with a new one.
- B. Give an explanation to the customer of what went wrong.
- C. Report the situation to the customer with suggested remedial action.
- D. Settle the court case by negotiation with the customer.
Answer: C
Explanation:
According to the ISO 9001:2015 standard, clause 10.2 requires organizations to review nonconformities, including any arising from customer complaints, and to take appropriate actions to determine the cause, implement corrections and preventive actions, and verify their effectiveness. The organization must also monitor the effectiveness of the actions taken and make changes if necessary.
In this scenario, the auditee is facing a legal dispute with a customer over damage to an expensive cashmere coat. This is a nonconformity that arises from customer complaint and has a significant impact on customer satisfaction and reputation. Therefore, clause 10.2 applies to this situation.
The best option for how this should be handled by the Quality Management System is B.
B means that the organization should report the situation to the customer with suggested remedial action. This option follows the principle of transparency and accountability, as well as respecting the customer's rights and expectations. The organization should also investigate the root cause of the damage and prevent it from happening again in other shops or products.
The other options are not appropriate because:
A means that the organization should settle the court case by negotiation with the customer. This option may not be feasible or satisfactory for both parties, especially if there is a large amount of compensation involved or if there are legal implications for other customers.
C means that the organization should make an offer to replace the coat with a new one. This option may not be sufficient or acceptable for both parties, especially if there is evidence of negligence or poor quality on behalf of the organization.
D means that the organization should give an explanation to the customer of what went wrong. This option may not be enough or convincing for both parties, especially if there is no evidence of negligence or poor quality on behalf of the organization.
NEW QUESTION # 155
Scenario 3:
Fin-Pro is a financial institution in Austria offering commercial banking, wealth management, and investment services. The company faced a significant loss of customers due to failing to improve service quality as they expanded.
To regain customer confidence, top management implemented a QMS based on ISO 9001. After a year, they contacted ACB, a local certification body, to pursue ISO 9001 certification.
The audit team was led by Emilia, an experienced lead auditor, and included three auditors. After an agreement was reached, ACB sent the audit objectives to the audit team.
The audit team began by gathering information about Fin-Pro's understanding of ISO 9001 requirements.
While reviewing documented information, they noticed missing records of training and awareness sessions. They conducted employee interviews to verify attendance.
The team also reviewed the organizational chart and job descriptions to confirm employee competence.
They observed the company's working environment (social, psychological, and physical conditions).
The audit team analyzed the evidence and prepared an audit report with findings and conclusions.
ACB sent the audit objectives to the audit team after an agreement was reached. Is this acceptable?
- A. Yes, as long as the audit team leader approves.
- B. Yes, the audit objectives should be known only after an agreement is reached.
- C. No, the audit objectives should be part of the audit offer.
- D. No, only the auditee should know the audit objectives.
Answer: C
Explanation:
Comprehensive and Detailed In-Depth Explanation:
Clause References:
* ISO 19011:2018 (Guidelines for Auditing Management Systems), Clause 5.3 - Establishing the Audit Objectives
* ISO/IEC 17021-1:2015, Clause 9.1.2 - Audit Planning
Why is the Correct Answer C?
* Audit objectives must be clearly defined in the audit offer to ensure that the scope, criteria, and purpose are agreed upon in advance.
* ISO/IEC 17021-1:2015 (which governs certification bodies) requires that audit objectives be established before the audit begins to ensure transparency and effectiveness.
* Sending audit objectives after an agreement has been reached could lead to misalignment between the auditee's expectations and the audit's purpose.
Why are the Other Options Incorrect?
* A (Audit objectives should be known only after agreement) # Incorrect because objectives must be pre-defined in the audit offer.
* B (Only the auditee should know the objectives) # Incorrect because both the auditor and auditee must align on objectives.
* D (Approval from the lead auditor is sufficient) # Incorrect because audit planning follows formal procedures defined by ISO/IEC 17021-1.
Reference:
ISO/IEC 17021-1:2015, Clause 9.1.2 - Audit Planning
ISO 19011:2018, Clause 5.3 - Establishing the Audit Objectives
NEW QUESTION # 156
Which statement below indicates that an organization has developed its communication strategy by taking into account the principle of appropriateness?
- A. The organization communicates the processes, procedures, methods, data sources, and assumptions used to all interested parties, taking into account the confidentiality of information.
- B. The organization provides relevant information to interested parties using formats, language, and media that meet their interests and needs, enabling them to fully participate.
- C. The organization responds to the queries and concerns of interested parties in a full and timely manner.
- D. The organization ensures that all external communications are only handled by the top management team.
Answer: B
Explanation:
Comprehensive and Detailed In-Depth Explanation:
ISO 9001:2015 emphasizes the importance of communication as part of an effective Quality Management System (QMS).
Clause References:
* Clause 7.4 (Communication): This requires organizations to establish what, when, with whom, and how communication should take place to ensure effectiveness.
* Quality Management Principle - Engagement of People: Effective communication allows stakeholders (employees, suppliers, customers) to fully participate and contribute to quality objectives.
Why is the Correct Answer A?
* Appropriate communication means ensuring that messages are clear, relevant, and accessible to the intended audience.
* Different stakeholders (employees, customers, regulatory bodies, suppliers) may require different formats, languages, or media to ensure they fully understand and engage.
* This aligns with ISO 9001:2015, which emphasizes that communication must be tailored to the needs of the recipient for maximum effectiveness.
Why are the Other Options Incorrect?
* B (Timely responses) # Important but does not specifically refer to appropriateness in communication.
* C (Communicating processes and assumptions to all interested parties) # Communication should be relevant; sharing all details might not be necessary or appropriate.
* D (Only top management handling external communication) # Communication must be distributed across relevant functions, not restricted to leadership.
NEW QUESTION # 157
......
Since IT certification examinations are difficult, we know many candidates are urgent to obtain valid preparation materials to help them clear exam success. Now we offer the valid ISO-9001-Lead-Auditor test study guide which is really useful. If you are still hesitating about how to choose valid products while facing so many different kinds of exam materials, here is a chance, our PECB ISO-9001-Lead-Auditor Test Study Guide is the best useful materials for people.
ISO-9001-Lead-Auditor Well Prep: https://www.exam4free.com/ISO-9001-Lead-Auditor-valid-dumps.html
- ISO-9001-Lead-Auditor Test King ???? Examcollection ISO-9001-Lead-Auditor Questions Answers ???? ISO-9001-Lead-Auditor Test Assessment ???? Go to website 「 www.examdiscuss.com 」 open and search for 《 ISO-9001-Lead-Auditor 》 to download for free ????Test ISO-9001-Lead-Auditor Simulator Online
- Pass-Sure ISO-9001-Lead-Auditor Minimum Pass Score - Leading Offer in Qualification Exams - Marvelous ISO-9001-Lead-Auditor: QMS ISO 9001:2015 Lead Auditor Exam ???? Search for ☀ ISO-9001-Lead-Auditor ️☀️ and download exam materials for free through ➠ www.pdfvce.com ???? ????ISO-9001-Lead-Auditor Test Assessment
- ISO-9001-Lead-Auditor Latest Exam Notes ???? ISO-9001-Lead-Auditor Test Assessment ???? Test ISO-9001-Lead-Auditor Topics Pdf ???? Search for 【 ISO-9001-Lead-Auditor 】 and obtain a free download on ➽ www.torrentvalid.com ???? ????Reliable ISO-9001-Lead-Auditor Test Prep
- Top ISO-9001-Lead-Auditor Minimum Pass Score - Perfect ISO-9001-Lead-Auditor Well Prep - Fantastic ISO-9001-Lead-Auditor Valid Vce Dumps ???? Easily obtain free download of ✔ ISO-9001-Lead-Auditor ️✔️ by searching on ▛ www.pdfvce.com ▟ ????ISO-9001-Lead-Auditor Instant Download
- Reliable ISO-9001-Lead-Auditor Test Prep ???? Reliable ISO-9001-Lead-Auditor Test Prep ???? ISO-9001-Lead-Auditor Questions Pdf ???? Open website ☀ www.free4dump.com ️☀️ and search for ☀ ISO-9001-Lead-Auditor ️☀️ for free download ????ISO-9001-Lead-Auditor Test Objectives Pdf
- Top Features of Pdfvce PECB ISO-9001-Lead-Auditor Practice Test Software ???? The page for free download of ⮆ ISO-9001-Lead-Auditor ⮄ on ⇛ www.pdfvce.com ⇚ will open immediately ????ISO-9001-Lead-Auditor Exam Certification
- ISO-9001-Lead-Auditor Latest Exam Notes ???? ISO-9001-Lead-Auditor Exam Certification ???? ISO-9001-Lead-Auditor Exam Certification ???? Enter ⮆ www.testkingpdf.com ⮄ and search for 「 ISO-9001-Lead-Auditor 」 to download for free ????Reliable ISO-9001-Lead-Auditor Test Prep
- PassLeader ISO-9001-Lead-Auditor Practice Materials: QMS ISO 9001:2015 Lead Auditor Exam are a wise choice - Pdfvce ???? Search for [ ISO-9001-Lead-Auditor ] and obtain a free download on ➥ www.pdfvce.com ???? ????ISO-9001-Lead-Auditor Test Assessment
- ISO-9001-Lead-Auditor Real Exam Questions in Three Formats ???? Download { ISO-9001-Lead-Auditor } for free by simply searching on ➠ www.pdfdumps.com ???? ????ISO-9001-Lead-Auditor Test Assessment
- Smashing ISO-9001-Lead-Auditor Guide Materials: QMS ISO 9001:2015 Lead Auditor Exam Deliver You Unique Exam Braindumps - Pdfvce ???? Search on ➠ www.pdfvce.com ???? for ▶ ISO-9001-Lead-Auditor ◀ to obtain exam materials for free download ????Examcollection ISO-9001-Lead-Auditor Questions Answers
- Latest ISO-9001-Lead-Auditor Exam Simulator ???? ISO-9001-Lead-Auditor Instant Download ???? Examcollection ISO-9001-Lead-Auditor Questions Answers ???? Search for ▶ ISO-9001-Lead-Auditor ◀ on [ www.pass4test.com ] immediately to obtain a free download ????Reliable ISO-9001-Lead-Auditor Test Prep
- ISO-9001-Lead-Auditor Exam Questions
- courses.danielyerimah.com mujtaba.classmoo.com selivanya.com cta.etrendx.com elizabe983.losblogos.com salesforcemakessense.com adt.paulreeve.com.au feiscourses.com codifysolutions.in christvillage.com